This section contains information on:

  • privacy, cookies, data protection and freedom of information
  • terms on the use of all British Council websites, accessibility and information on how to make a complaint
  • details on the policies that the British Council abides by.

This information is updated from time to time. This content was last updated on 22 December 2014.

Privacy and cookies


We regard the lawful and correct treatment of personal information as important to our successful operations and to the maintenance of confidence of those with whom we deal. As such this statement will apply equally to all of our offices irrespective of where they are based. 

You can read our full policy on privacy in English.


Our website uses cookies to distinguish you from other users of our website without storing any personally identifiable information about you. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

You can read our full policy on the use of cookies in English.

Data Protection

Find out about how we protect your information and how you can request access to this information we hold about you.

You can read our full policy on data protection in English.

Freedom of information

The British Council prides itself on seeking new and open ways of engaging with the worldwide community. In order to build integrity and trust, it is important that we set an example by opening up more of our organisation to the world. 

You can read our full policy on freedom of information in English.

Terms on the use of this site

The British Council has set out specific information on how you may use this site. Here you will find information on how this site has been designed to make it accessible to everyone. You will also find details on how to make a complaint.

Terms of use

The British Council has terms and conditions on the use of this site and links to and from this site. 

You can read our full terms and conditions in English.


We have made every effort to make easy to use for everyone, no matter what browser you choose to use, and whether or not you use any special equipment to access it. 

You can read more information on the British Council's website accessibility measures in English.

Make a complaint

We value your opinion. We hope to make your experience of dealing with the British Council an excellent one and we welcome your comments, suggestions and details of your satisfaction or dissatisfaction regarding the service you have experienced when contacting us or using any of our products or services. We would also like to hear if a particular member of staff has provided you with exceptional service. 

You can read our full policy on making a complaint in English.


As a cultural relations organisation, the British Council has policies that it abides by:

Child Protection Policy

The British Council recognises that we have a fundamental duty of care towards all of the children we engage with including a duty to protect them from abuse. We achieve this through compliance with UK child protection laws and relevant laws in each of the countries we operate in, as well as by adherence to the United Nations Convention on the Rights of the Child (UNCRC) 1989. 

You can read our full policy on child protection in English.

Environmental Policy

The British Council is committed to meeting UK and international standards for managing our environmental impact. We recognise the impact of our business operations and activities on the environment. We also recognise the threat of climate change to prosperity, social justice and quality of life. We are therefore committed to managing and minimising our environmental impact. 

You can read our full environmental policy in English.

Equal Opportunities and Diversity

The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. Our work involves developing relationships with people from a wide range of backgrounds and cultures. Working effectively with diversity and promoting equality of opportunity is therefore an essential part of our work.

You can read our full policy in English to find out how we build equal opportunities and diversity into our programmes and projects and who you can contact for more information.


1. The Competition

This competition is a free prize draw operated by the British Council as part of the Shakespeare Lives 2016 programme which aims to celebrate Shakespeare’s legacy on the 400th anniversary of his death, show Shakespeare in a contemporary light and invite the world to participate in the programme throughout 2016 (the “Competition”).

2. Territory and eligibility

The Competition is open to anyone*.

Where a participant is under the age of 18, his/her entry must be submitted on behalf of the participant by a parent/guardian over the age of 18 years who, in submitting the entry, agrees to and accepts these Competition Rules.

Entry to the Competition is free of charge although participants are responsible for their own costs of connecting to the Internet. 

*Only one entry per person is allowed. No participant may win more than one prize. 

3. Competition dates

The opening date of the Competition is 00.00 on 23 April 2016 GMT and the closing date is 00.00 on 31 November 2016 GMT.  Any entry received before the opening date or after the closing date will not be included in the Competition. The British Council accepts no responsibility whatsoever for any technical failure or malfunction or any other problem with any system, server, provider or otherwise that may result in any entry being lost, delayed or not properly registered. 

Each monthly winner will be notified between 1 and 14 days after being announced ‘video of the month’ on the competition website.  This notification will be made to the email address provided by the winning participant when registering for the Competition in accordance with section 4 of these Competition Rules.  In this notification, the British Council will inform each ‘video of the month’ Competition winner. 

The overall competition winner will be notified between 1 and 14 days after being announced ‘Shakespeare Shorts winner’ on the competition website.  This notification will be made to the email address provided by the winning participant when registering for the Competition in accordance with section 4 of these Competition Rules.  In this notification, the British Council will inform the Competition winner of how to claim their prize and of any additional information or steps required to enable the British Council to provide them with the prize.  The British Council reserves the right to award the relevant prize to another Competition participant if the prize is not claimed within 2 weeks after such notification.

4. How to enter

The Competition will be promoted through the Shakespeare Lives website at 

To enter participants must access the ‘Submit’ page from the Shakespeare Lives website: and then follow these steps:

• Navigate to and complete the site registration process 

• Navigate to

• Copy and paste your video embed code from your hosting platform (e.g. YouTube, Vimeo, YouKu) into the box provided. If the language of your film is not English, please add English subtitles.

• Fill in the rest of your film details (title, director, etc)

• Accept these Competition Rules by clicking the “I Accept” button.

• Click on the “Submit” button.

5. Prizes and selection of winning entries

Once your video has been submitted to the website, it will go through a pre-moderation process to make sure that it doesn’t contain any offensive language or content. The pre-moderation process will also ensure that if the language of the film is not in English, it has English subtitles. Once the video has been approved, it will go ‘live’ on the site, and be made a ‘nominee’ for ‘video of the week’. 

The British Council reserves the right to reject any video that does not pass the pre-moderation process on the grounds of content which is, in our view, offensive, defamatory, obscene, pornographic or of a sexual nature, portrays unacceptable violence, illegal, in breach of privacy, confidentiality or third party rights or otherwise unacceptable.

Winners of ‘Video of the month’ are decided by our panel of judges (accounting for 25% of the overall score), and the general public (accounting for 75% of the overall score) by voting on four categories out of a possible 10 points:

• Innovation

• Idea

• Execution

• Design.

The video with the highest average score out of 10, at the end of the 7 day voting period will be awarded ‘Video of the week”.

Each ‘nominee’ video will remain eligible to win ‘video of the week’ for 30 days after it goes live on the website.

The overall ‘Shakespeare Shorts’ competition winner will be chosen from the pool of ‘video of the week’ winners by our panel of judges (accounting for 25% of the overall score), and the general public (accounting for 75% of the overall score) by voting on four categories out of a possible 10 points:

• Innovation

• Idea

• Execution

• Design.

Each video will be kept as a ‘nominee’ on the site for 30 days. This means that every video uploaded to the site has 4 chances of winning ‘video of the month.

The video with the highest average score out of 10, at the end of the voting period will be awarded ‘Video of the month”.

In the event of a tied score, the video entries will be judged by the panel of judges appointed by the British Council. The judges’ decision is final and binding.

No correspondence will be entered into with the unsuccessful participants.

The prizes consist of;

One overall ‘Shakespeare Shorts’ winner’s prize, which will be a once in a lifetime trip to the UK, travel and accommodation paid for, including a film development activitiy or event. In the event that the winner is from the UK, they will receive any travel and accommodation that they may require to attend the film development activity or event. Full details of the ‘Shakespeare shorts winner’ prize will be announced on in due course.  

The British Council will pay for: an economy flight with a designated airline that the British Council will organise. Accommodation for five days in the UK with a designated hotel that the British Council will organise. The trip will take place between January and February 2017.  The British Council will also provide a basic allowance for meals and travel to and from the airport in the UK.

The travel costs to and from the airport in the winner’s country and travel insurance will be covered by the winner.

Prizes are personal to the winners and cannot be transferred to any third party. Prizes cannot be exchanged for money or any other goods or services.

The British Council accepts no responsibility for failure to notify winning participants or failure to deliver prizes where such failure results from the provision of inaccurate contact details by the participants or from the acts or omissions of any third party (including, without limitation, any internet or postal service provider) and shall have no liability to any entrant if it is prevented from or delayed in delivering any aspect of the Competition or the prizes by acts, events, omissions or accidents beyond its reasonable control.

The British Council does not offer any insurance in connection with the prize.  Each prize winner may arrange their own insurance in respect of the prize, if applicable.

6. Personal data

The British Council will collect and store the names and email addresses of all participants and the additional contact details of winners as anticipated by sections 4 and 5 above. The British Council will use this personal data for the following purposes: 

• managing the relationship between the participants and the British Council;

• communicating with participants to answer their queries about the Competition;

• communicating with winners and arranging delivery of their prizes

• marketing and publicity in accordance with section 7 below. 

Where a participant (or his/her parent or guardian where he/or she is under 18) has consented to the British Council doing so, the British Council may contact the participant using the personal data collected to provide information about the goods, services, courses or promotions that the British Council offers.

By participating in the Competition, participants consent to their personal data being processed by the British Council in accordance with, and for the purposes set out in, this section 6.

Participants can exercise their rights to access their personal data held by the British Council and withdraw their consent to the processing of their personal data by sending an email, accompanied by a scanned photocopy of their valid passport to:

7. Publicity and rights

The British Council intends to publish the names and photographs of the winners on the British Council’s websites, Facebook pages, Twitter pages and other social media channels, as well as press releases and in other promotional and marketing material. In addition, the British Council may write and publish articles about the winners enjoyment of their prize. By entering the Competition, each participant agrees to the use of their name and image and agrees to co-operate with any such publicity or marketing if they win a prize.

Participants will retain copyright in the entry material that they submit to the British Council. By entering the Competition each participant grants the British Council, free of charge, permission to use the entry material (including, without limitation, modifying and adapting it for operational and editorial reasons) in any media worldwide for purposes connected with the Competition.  Participants who win a prize grant the British Council the right to publish, exhibit and screen the winning entry material free of charge throughout the world in any media on any platform whether now know or hereinafter invented in perpetuity. In addition, the British Council will have the right without limitation, to modify and adapt the material for operational and editorial reasons. The British Council may also request to include a start and end frame on the video with branding and project title. Each participant confirms that the entry material is their original work, is not defamatory and does not infringe any English laws, that they have the right to give the British Council permission to use it for the purposes specified above, and that all necessary consents for the submission of the entry material have been obtained. 

All rights in the British Council’s name and logo, websites, Facebook pages, Twitter pages, press releases and other promotional and marketing material and all course and examination content and materials (together the “Council’s Materials”) shall vest in and remain with the British Council (or its licensors). By participating in the Competition, participants agree that they will not use, broadcast, publish, export, exploit, reproduce nor copy part or all of the Council’s Materials. 

8. General

The British Council may disqualify or refuse to accept the entry of any participant which does not meet the eligibility criteria in section 2 or does not otherwise comply with these Competition Rules. 

These Competition Rules shall be governed by and interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any disputes or claims (including, without limitation, non-contractual disputes or claims) arising out of or in connection with the Competition.

9. Acceptance of Competition Rules

By participating in this Competition, participants are deemed to have accept these Competition Rules.

*** Where a Competition is open to persons who are resident outside of the United Kingdom, person are precluded from entering the Competition if the Competition breaches any law or regulation of the jurisdiction in which they are resident.